At Garwas, customer satisfaction is our top priority. If you’re not completely satisfied with your purchase, we’re here to help. We offer a hassle-free refund policy to ensure you can shop with confidence. Whether it’s an issue with size, quality, or product compatibility, we’re committed to making it right.

You may request a refund within 14 days of receiving your order. To be eligible, the item must be unused, in its original packaging, and in the same condition that you received it. Please note that certain products like worn gear, personalized items, or clearance items may not be eligible for a refund unless defective or damaged.

To initiate a refund, simply contact our support team at [your email] with your order number and reason for the return. Once approved, you’ll be guided through the return process. After we receive and inspect the returned item, we’ll notify you about the refund status. If approved, your refund will be processed back to your original payment method within 5–7 business days.

Please note that shipping charges are non-refundable, and customers are responsible for the return shipping cost unless the product is defective or sent in error. At Garwas, we value your trust and aim to make every purchase worry-free.